Performance Dashboard

Real-time performance metrics and KPI tracking

Overall Performance Score

Composite score across all key metrics

87.5

+2.3 from last month

Efficiency

92.3%

Engagement

84.7%

Retention

89.1%

Growth

76.8%

Satisfaction

91.2%

Profitability

88.9%

Performance Alerts & Insights

Digital Adoption Below Target

Medium Impact

Mobile app usage down 5% this month

Recommended Action: Launch mobile engagement campaign

Retention Rate Exceeds Goal

High Impact

89.1% retention vs 85% target

Recommended Action: Document best practices

Seasonal Performance Variance

Low Impact

Holiday shopping patterns detected

Recommended Action: Monitor through January

6-Month Performance Trends

Key performance indicators over time

Performance Radar

Multi-dimensional performance view

Performance Improvement Opportunities

Digital Adoption

76.8%

Mobile app usage and digital engagement could be improved

Potential Impact: +5.2% overall score

Cross-selling

68.3%

Opportunity to increase product category penetration

Potential Impact: +3.7% revenue per member

Response Time

1.2s

System response time optimization needed

Potential Impact: +2.1% satisfaction score